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Big Meat Shop (Willoughby Town Centre)

A155 - 20689 Willoughby Town Centre Dr, Langley · Restaurant

Inspection summary

Big Meat Shop (Willoughby Town Centre) has been inspected 8 times by Fraser Health Authority since September 5, 2023. The most recent inspection, on July 7, 2026, recorded 1 infraction.

2 of 8 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Cleaning and sanitizing and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on January 6, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on February 6, 2024. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 5, 2023. For example: 304 - Premises not free of pests [s. 26(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on July 7, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded once on June 26, 2025. For example: 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Build up of raw meat juices on floor under shelf of walk-in cooler. Looks like multipl;e days build up.
      • Corrective Action(s): Please make sure to clean up this build up on daily basis, then give a good cleaning on weeekly basis as per sanitation plan.
      • Violation Score: 3
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: A) Minor build up of food debris noted along the door slides to the display cooler.
      • B) Buckets on the floor of walk-in cooler obstructing floor cleaning. Areas of the floor observed with minor build up of meat juices. Potential cross contamination.
      • C) Floor below rational oven observed with a puddle and several spots of grease build up. Floor is really beginning to buckle in this area.
      • Corrective Action(s): Clean up spaces as noted in A, B and C.
      • * Additionally - for B get buckets off the floor to allow easier cleaning. For C Get a plan together to better direct waste water from rational oven into drain. You may need to cut out flooring and insert a drip pan that can receive and contain the overflow while allowing this waste to flow properly into drain.
      • Violation Score: 9
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    1 infraction

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation: Counter surfaces and contact points observed with food residues, some of which could be raw proteins. Most food handling is raw, but there is a mixture of ready to eat foods. Limited use of sanitizing cloths. Staff tend to clean surfaces throughout day with an end of day sanitizing step. THis may contribute to cross contamination risks.
      • Corrective Action(s): This store should move to the use of sani-buckets for harsd surace sanitizing, using quats pre-mixed sanitizer. Bucket should be labelled and changed every two hours. CHeck for adoption of this method on next inspection.
      • Violation Score: 5
  5. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Staff doing too many job duties at once, causing the spread of raw meat juices throughout premises. Observed multiple boxes of meats in food service area pertially dealt with, but not completely. Work surfaces contaminated.
      • Dishwashing process started in the middle of this job.
      • Dirty tongs left hanging outside cooler and could be used to touch multiple foods.
      • Corrective Action(s): Make sure job duties are defined and completed one at a time. Make sure hands are washed when moving between jobs. Make sure tongs remain inside cooler and for single groups of food to control cross contamination as discussed.
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Mouse droppings observed behind some equipment and in the office space.
      • Corrective Action(s): Make sure hard to reach areas of premises are cleaned on regular basis and any mouse access points are found and blocked.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Several areas of the premises not kept clean enough:
      • - area around the oven drain is too dirty and can be used as food for mice.
      • - Walk-in cooler floor dirty and too many containers on floor, not off floor.
      • - Raw meat and marinades on floor, cabinet doors/counters and handles.
      • Corrective Action(s): Premises must be kept cleaner and staff must be trained on how to clean, but also prevent contamination in premises.
      • Clean up space as discussed.
      • Violation Score: 9
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer spray bottle measured 0 ppm. Tested at mop sink and similart from auto dispenser. Looks like concentrate is not feeding into system. Tried to prime system with operator without success.
      • Main sink auto feed working better.
      • Feed tube not long enough at mop sink for sanitizer so water splashing onto floor. Feed tube at main sink is dirty, sludgy and mouldy.
      • Corrective Action(s): Stop using mop sink sanitizer and use only the main sink set up until mop sink can be fixed. Fix mop sink system as discussed.
      • Recommend increasing the length of the mop sink sanitizer feed line and cleaning the same line at dish sinks.
      • Violation Score: 5
  8. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Observed rodent droppings on floor in following areas:
      • - Under dish sinks at plumbing conduits and clean outs;
      • - in washroom;
      • - at back door.
      • No significant activity noted in other areas of premises.
      • Noted traps set and sticky boards placed in several areas and discussed with supervisor and seems to be a recent issue. Pest Control contract in place and visits are weekly.
      • Corrective Action(s): Make sure to perform thorough cleaning on all shelves, floor and sotrage areas on daily basis to control food access to rodents. Begin to block all access points, starting with plumbing networks as noted above. Steel wool or copper wool with expandable foam should keep rodents out of premises.
      • Continue to trap and eliminate rodent population such that there is no notable build up of droppings. This will help target entry and movement patterns.
      • Supervisor noted a trim piece for base of door has been purchased.
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Combi oven is discharging sludge-like substance from cleaning cycle onto floor around drain. Floor in and around this area damaged. Also acts as a possible food source for rodents. This problem must be corrected.
      • - Make sure all food debris is adequaely cleaned on daily basis. No rodent activity should be noted on any shelves.
      • Corrective Action(s): If the cleaning cycle discharge from this unit cannot be contained to the drain, a secondary and removable drip pan must acquired to ensure the waste water is properly contained. Cleaning procedures must be adjusted to ensure this area is cleaned daily and/or immediately after cleaning cycle of unit.
      • Violation Score: 3

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